The art and science of solution delivery: How a Zendesk Premier Partner delivered for Photobox
Written By
Michael Smith on the
15th of
November,
2021
Customer experience (CX) is now a vital component of any brand marketing strategy. As a result,...
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Getting the most out of Zendesk Messaging: how to make your customer service convenient, fast & personal
Written By
If you’ve been using Zendesk for any amount of time then you’ll be aware of how powerful it can be....
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How retail can provide good customer service during Peak whilst freeing up agent time
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No matter what industry you are in, your company will benefit from having effective tools in place...
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How retailers can meet the challenges of ‘Peak 2021’ in the run up to Christmas
Written By
Michael Smith on the
11th of
October,
2021
2020 saw the UK's biggest growth in online sales and this trend is forecast to continue as we head...
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Transitioning to remote or hybrid working: how to support and communicate with your employees
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The working environment has changed. Companies have had to adapt throughout COVID-related...
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